Employee Retention
Our net attrition rate of 3% MTD showcases our focus on a satisfied and dedicated team.
Remote Staffing Solutions
Unlock Latams top talent pool save up to 70% hiring and ongoing costs
From a virtual executive assistant to a +500 agents operation, FlexCenter offers the perfect solution tailored just for your business.
Easy. Flexible. Efficient
How We Do It:
1. Free Exploration Meeting
A no-cost session to understand your exact needs and desired candidate profile.
2. No-Cost Candidate Presentation
Meet up to 3 top-tier candidates for each role you're looking to fill, with no obligation.
3. Interviews & Selection
Choose the candidate who fits your company culture and vision.
4. Satisfaction Guaranteed
If you decide to cancel within the first 8 days, you receive a full refund.
Why Partner with Flexcenter?
Bilingual Agents
Our bilingual agents seamlessly navigate English, Spanish, and French, ensuring your clients receive top-notch service in the language they prefer.
Junior, Tech, or Professional Profiles
Whether you’re in need of junior, tech, or professional profiles, FlexCenter BPO caters to your unique requirements with a diverse skill set at your service.
Save up to 70% in hiring costs
Say goodbye to budget concerns as FlexCenter BPO enables you to save up to a whopping 70% in hiring costs, a game-changer for businesses seeking efficient solutions without breaking the bank.
24/7 Multi-channel Support
Need assistance around the clock? Our 24/7 multichannel support ensures your business never sleeps, providing unparalleled service whenever your clients need it.
USA Time Zone
With FlexCenter BPO, you can also enjoy the convenience of operating within the same time zone as the USA, fostering seamless collaboration and communication.
Operational Hub or Home Office Location
With operational hub or home office location options, we tailor our services to fit your business model seamlessly.
Measurable Performance!
Employee Advocacy
eNPS above 90% reflects a workforce proud to be a part of FlexCenter.
Customer Delight
CSAT consistently at 94% highlights our commitment to delivering exceptional service.
Let's talk!
Are your customers getting the experience they’re looking for? Feeling lost in the BPO world? Relax, we can help you find the right solution for your business to grow.
Headquarters
Monday to Friday: 8am – 5pm (GMT-5)
